Information Technology
The IT team’s objective is to provide exceptional technical support and customer service, ensuring that they can work efficiently and effectively with technology products and services. They strive to proactively identify and resolve technical issues while also focusing on continuously improving processes and procedures to enhance the DDCE’s overall user experience.
Contact the IT Team
Submit an IT Help Request
Let us help you with your IT needs.
Simon Hughes
Director of Information Technology Services
simon.h@austin.utexas.edu
Amy Zeppa
Systems Administrator
amy.z@austin.utexas.edu
Patrick Miller
Desktop Support Specialist
patrick.miller@austin.utexas.edu
Resources
- IT Support Wiki
- DDCE-IT ticket submission
- ITS Alerts and Outages
- Microsoft 365
- UTBox
- Microsoft Teams
- ITS telework and flexible work tools
How Are We Doing?
Please let us know by filling out our feedback survey. Thank you.